However, many users recently reported about iPhone 11 preparing to transfer stuck issue that occurs while using Quick Start to transfer content from the previous iOS to a new iPhone 13/12/11. Fortunately, Apple introduced a new feature - Quick Start that helps users to set up their new iDevice quickly using content from their old device.
IPHONE TRANSFER STUCK HOW TO
Which of these solutions worked for you? Let us know in the comments below.IPhone Stuck on Preparing to Transfer, How to Fix įor the users who have switched to a new iPhone, the first thing that concerns them is how to transfer data from old iOS to the new phone. Then disable your hotspot, reset your iPhone settings, and disable iCloud Photos. If the issue persists, check if you can import the photos using Image Capture.
Additionally, delete unedited photos, enable Airplane Mode, and remove your passcode and Face ID. If the Photos app gets stuck on “Preparing to import from iPhone”, make sure to mark the computer as trusted. Disable the option and check if the Photos app shows and imports all of your photos. On your MacBook, navigate to Settings, click on Apple ID, and select Photos. On your iPhone, go to Settings, select Photos, and tap iCloud Photos. Disable iCloud Photosĭisable iCloud photos on both your devices. Keep in mind that this option automatically clears all your settings, including touch ID, Apple Pay, wallpaper, lock screen settings, and so on. Then select Reset, and tap Reset All Settings. If the issue persists, reset your iPhone settings. But the padlock usually disappears if you disable the hotspot. For example, if you launch Image Capture with your hotspot on, you’ll see a padlock next to your phone. Surprisingly, when you turn off the hotspot, you’re no longer prompted to confirm you trust the computer. It seems that having the hotspot on forces your iPhone to ask you to trust the computer. Navigate to Personal Hotspot and toggle off the option that says Allow others to join. Your photos should appear both within Image Capture and Photos. Click on it, and enter your passcode when prompted. Launch Image Capture, and check if there’s a lock next to your phone. If you can’t upload your iPhone images through Photos, use Image Capture to force the upload through this app. Connect your devices, and check if you can import your iPhone photos now. Then go to Settings, and select Touch ID and Passcode. Try removing your passcode and Face ID, and check if the message disappears. Then connect the two devices and import the rest of the photos. Wait for thirty seconds, and enable Airplane Mode again. If the photo transfer process gets stuck, unplug your iPhone, and disable Airplane Mode. Put your iPhone into Airplane Mode, plug it into your MacBook, and check if you can import your photos. If the issue persists, delete some of the pictures you edited, and check if you notice any improvements.
IPHONE TRANSFER STUCK MAC
Maybe the Photos app on your Mac is having trouble reading the HEIC files. Many iOS users rely on Snapseed and other photo editing apps to edit their pictures, add various filters, and so on. Go to your iPhone’s gallery and delete some of your unedited photos. Should the issue persists, unplug your iPhone, restart your Mac, connect the two devices again, and check the results. If you rarely plug your iPhone into your Mac, your iOS device may prompt you to confirm you trust the computer. The Trust This Computer alert appears when you connect to a new computer. Enter your passcode and confirm you trust the computer. Photos App Got Stuck on “Preparing to Import From iPhone” Trust the ComputerĬheck if your iPhone is asking you to trust the computer.
Photos App Got Stuck on “Preparing to Import From iPhone”.
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